Frequently Asked Questions Archives - All Points Broadband

Skip to content

CALL US - (888) 217-7827

NETWORK STATUS
WEBMAIL
MY ACCOUNT
CONTACT US
CAREERS

Residential Internet
Commercial Internet
About Us
Help & Support

Residential Internet
Commercial Internet
About Us
Help & Support

Billing/Account

5

Is my credit/debit card payment safe?
How do I setup my automatic payment?
I just made a payment, but I am still seeing the message that says, “your account is on administrative hold”. What should I do?
How do I get a $50 referral credit?
My web browser says, “your account is on administrative hold” when I try to go to a web page. What should I do?

General Questions & Support

12

Can I use Magic Jack, Ooma, NetTalk, Vonage, or other VoIP services with All Points?
What is a computer virus? How can I protect myself?
What is wireless interference in my home?
How do I connect my cell phone to the internet?
How do I find my wireless password?
What does the “reset” button on my router do?
I just made a payment, but I am still seeing the message that says, “your account is on administrative hold”. What should I do?
Can I have a static IP address?
Does the service support video streaming?
What is the process for getting service installed?

Wireless Internet Service

5

What is wireless interference in my home?
What is a POE/ Power Injector?
What is involved in the installation?
What does the antenna look like?
How is the wireless installation completed?

Frequently Asked Questions

Can I use Magic Jack, Ooma, NetTalk, Vonage, or other VoIP services with All Points?
What is wireless interference in my home?
Is my credit/debit card payment safe?
Can I have a static IP address?
Does the service support video streaming?
What is involved in the installation?
What does the antenna look like?
How is the wireless installation completed?
What is the process for getting service installed?
How do I get a $50 referral credit?

© 2020 All Points Broadband - (888) 217-7827 - Legal & Policies