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All Points Broadband
  • Residential Internet
  • Commercial Internet
  • About Us
  • Help & Support
    • My Account
    • Webmail
    • Network Status
    • Contact

Billing/Account

5
  • Is my credit/debit card payment safe?
  • How do I setup my automatic payment?
  • I just made a payment, but I am still seeing the message that says, “your account is on administrative hold”. What should I do?
  • How do I get a $50 referral credit?
  • My web browser says, “your account is on administrative hold” when I try to go to a web page. What should I do?

General Questions & Support

12
  • Can I use Magic Jack, Ooma, NetTalk, Vonage, or other VoIP services with All Points?
  • What is a computer virus? How can I protect myself?
  • What is wireless interference in my home?
  • How do I connect my cell phone to the internet?
  • How do I find my wireless password?
  • What does the “reset” button on my router do?
  • I just made a payment, but I am still seeing the message that says, “your account is on administrative hold”. What should I do?
  • Can I have a static IP address?
  • Does the service support video streaming?
  • What is the process for getting service installed?

Wireless Internet Service

5
  • What is wireless interference in my home?
  • What is a POE/ Power Injector?
  • What is involved in the installation?
  • What does the antenna look like?
  • How is the wireless installation completed?

Frequently Asked Questions

  • Can I use Magic Jack, Ooma, NetTalk, Vonage, or other VoIP services with All Points?
  • What is wireless interference in my home?
  • Is my credit/debit card payment safe?
  • Can I have a static IP address?
  • Does the service support video streaming?
  • What is involved in the installation?
  • What does the antenna look like?
  • How is the wireless installation completed?
  • What is the process for getting service installed?
  • How do I get a $50 referral credit?

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