Frequently Asked Questions Archives - All Points Broadband

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Residential Internet
Commercial Internet
About Us
Network Status
Help & Support
- My Account
- Webmail
- FAQ
- Contact

Billing/Account

5

My web browser says, “your account is on administrative hold” when I try to go to a web page. What should I do?
How do I get a $50 referral credit?
I just made a payment, but I am still seeing the message that says, “your account is on administrative hold”. What should I do?
How do I setup my automatic payment?
Is my credit/debit card payment safe?

General Questions & Support

12

My web browser says, “your account is on administrative hold” when I try to go to a web page. What should I do?
How do I get a $50 referral credit?
What is the process for getting service installed?
Does the service support video streaming?
Can I have a static IP address?
I just made a payment, but I am still seeing the message that says, “your account is on administrative hold”. What should I do?
What does the “reset” button on my router do?
How do I find my wireless password?
How do I connect my cell phone to the internet?
What is wireless interference in my home?

Wireless Internet Service

5

How is the wireless installation completed?
What does the antenna look like?
What is involved in the installation?
What is a POE/ Power Injector?
What is wireless interference in my home?

Frequently Asked Questions

Can I use Magic Jack, Ooma, NetTalk, Vonage, or other VoIP services with All Points?
What is wireless interference in my home?
Is my credit/debit card payment safe?
Can I have a static IP address?
Does the service support video streaming?
What is involved in the installation?
What does the antenna look like?
How is the wireless installation completed?
What is the process for getting service installed?
How do I get a $50 referral credit?

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